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Digital Journalism and Epistemologies of News Production
Digital Journalism and Epistemologies of News Production
Rodrigo Zamith, Journalism Department, University of Massachusetts Amherst and Oscar
Westlund, Department of Journalism and Media Studies, Oslo Metropolitan University
https://doi.org/10.1093/acrefore/9780190228613.013.84
Published online: 18 July 2022
Summary
News is the result of news production, a set of epistemic processes for developing knowledge about current events
or issues that draw upon a range of newsgathering techniques and formatting choices with the objective of yielding
a publishable and distributable product designed to inform others. That process, however, has changed
considerably over time and in parallel to broader economic, political, professional, social, and technological
changes. For example, during the past two decades alone, there has been greater audience fragmentation and an
emphasis on audience measurement, new forms of strategic exploitation of information channels and digital
surveillance of journalists, greater aggregation of news and more avenues for professional convergence, a media
environment awash in user-generated content and challenges to traditional outlets’ epistemic authority, and more
opportunities for interactivity and miniaturized mobilities. In concert, these and other forces have transformed
news production processes that have become increasingly digital—from who the actors are to the actants that are
available to them, the activities they may engage in, and the audiences they can interact with.
Such impacts have required scholars to revisit different theories that help explain how news is produced and with
what consequences. Whereas the field of journalism studies draws on a rich history of multidisciplinary theorizing,
epistemologies of journalism have received increased attention in recent years. There is a close link between news
production and epistemology because the production of news inherently involves developing news information
into one form of knowledge. As such, an epistemological lens allows scholars to examine the production,
articulation, justification, and use of knowledge within the social context of digital journalism. An analytic matrix of
10 dimensions—the epistemologies of journalism matrix—helps scholars examine different forms of journalism
through an epistemological lens. The matrix focuses on identifying the key (a) social actors, (b) technological
actants, and (c) audiences within a space of journalism; examining their articulation or justification of (d)
knowledge claims and their distinct (e) practices, norms, routines, and roles; differentiating between the (f) forms of
knowledge they typically convey; and evaluating the similarities and dissimilarities in their typical (g) narrative
structure, (h) temporality, (i) authorial stance, and (j) status of text.
By applying that matrix to four emerging forms of journalism (participatory journalism, live blogging, data
journalism, and automated journalism), it can be seen that digital journalism and news production are becoming
even more heterogeneous in terms of their implicated entities, cultures and methods, and positionality in relation
to matters of knowledge and authority. First, contemporary news production is deeply influenced by myriad
technological actants, which are reshaping how knowledge about current events is being created, evaluated, and
disseminated. Second, professional journalists are losing epistemic authority over the news as key activities are
delegated to algorithms created by non-journalists and to citizens who have become more present in news
production. Third, the outputs of news production are becoming more diverse both in form and in content, further
challenging long-standing norms about what is and is not “journalism.” In short, history has shown that news
production will continue to evolve, and an epistemological lens affords scholars a useful and adaptable approach
for understanding the implications of those changes to the production of knowledge about news.
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Digital Journalism and Epistemologies of News Production
Keywords:
digital journalism, news production, epistemology, data journalism, participatory journalism, live blogging,
automated journalism, social media, platforms
Subjects:
Journalism Studies
Introduction
News, or “public knowledge claiming to report on current events in the world” (Westlund &
Ekström, 2018, p. 3), is more pervasive in citizens’ lives today than ever before. It may be accessed
around the clock and in a multitude of ways, including through typical reading, watching,
viewing, and listening activities as well as newer “snacking” and monitorial activities such as
scrolling through headlines while waiting in the elevator (Costera Meijer & Groot Kormelink,
2015). Those activities may be performed actively via acts such as searching or passively via
exposure coordinated by algorithmic recommendation systems. News itself may be accessed
through a wider range of media and digital platforms and from a larger multitude of sources.
These include legacy news media and digital news start-ups working in and for local, regional,
national, or international contexts (Ali et al., 2019; Chua & Duffy, 2019; Heft & Dogruel, 2019), as
well as citizen journalists (Kim & Lowrey, 2015) and alternative news media (Figenschou &
Ihlebæk, 2019; Holt et al., 2019).
News is neither a “given” nor a necessarily stable object, however. It is the result of news
production, defined here as the epistemic processes for developing knowledge about current
events or issues that draw upon a range of newsgathering techniques and formatting choices with
the objective of yielding a publishable and distributable product designed to inform others. This
definition highlights the intrinsic link between news and epistemology, as news can be distilled
into different forms of knowledge about the world (Ekström & Westlund, 2019a; Ekström et al.,
2021; Nielsen, 2017; Zelizer, 1993). It also underscores that news is necessarily shaped by
activities such as sourcing and filtering information (Domingo et al., 2008), which may be
produced by human actors or technological actants (Lewis & Westlund, 2015a) and further
formatted with particular platforms (Hågvar, 2019; Westlund, 2013) and audiences in mind
(Weischenberg & Matuschek, 2008). Finally, it recognizes the close link between news production
and distribution―which, indeed, may sometimes occur simultaneously as in the case of
broadcasting, live tweeting, and producing newsletters―while acknowledging that the latter is
most often examined as a separate, subsequent step (for a detailed examination of news
distribution, see Braun, 2019; see also Hermida, 2020; Wallace, 2018).
Adopting an epistemological lens allows scholars to recognize that news is often contested and
that much of the contestation occurs implicitly―and sometimes explicitly―along epistemic
lines, as with critiques about the veracity of a given news account and allegations of bias (Carlson,
2017; Compton & Benedetti, 2010). This lens also allows scholars to be mindful of the fact that
news varies in substance and form between genres, across platforms, and depending on epistemic
processes and formats for publishing (Ekström & Westlund, 2019b). In short, news is the result of
a dynamic and heterogeneous process.
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Digital Journalism and Epistemologies of News Production
This article aims to capture that dynamism in order to illustrate the evolution of digital news
production, particularly since the turn of the 21st century and mostly in relation to Western
journalistic practices. The article therefore does not review the emergence and growth of some
important research into news production from the mid-20th century, including the influential
work produced by the likes of Herbert Gans, Gaye Tuchman, and Pamela Shoemaker and Stephen
Reese. Such work is aptly reviewed by Hanusch and Maares (2021), who describe it as part of a
wave of scholarship that illustrate the importance of news routines; the role of intra-, inter-, and
extra-organizational relationships; and strategic rituals in shaping news production processes
and, consequently, news products (see also Westlund & Ekström, 2019). However, for expediency,
this article instead focuses on epistemologies of digital news production, recognizing that
present ideas about journalistic knowledge production are shaped by past work.
The article begins with a synthesis of the significant economic, political, professional, social, and
technological developments that have played a structuring role in the developments of news
production in the field, such as the proliferation of mobile devices and organized disinformation
campaigns. Then, it describes some of the key theories that have been used to study news
production, centering on an epistemological lens that emphasizes its rhetorical, practical, and
evaluative elements. Next, the article systematically examines four emerging forms of journalistic
news production―which is characterized by “ambitions toward the publishing of truthful
accounts of current events in the world” (Westlund & Ekström, 2018, p. 3)―through an
epistemological lens. That examination focuses on participatory journalism, live blogging, data
journalism, and automated journalism because they are not only marked by some novelty and
represent rapidly evolving forms of journalism but also associated with a significant amount of
recent scholarship that merits synthesis. The article concludes with a discussion in which it is
argued that scholars can only go so far in understanding news and journalism by focusing on who
does journalism or what the news materials produced are, and that the examination of epistemic
practices proves a worthwhile addition to that endeavor.
Key Shifts in the 21st Century
The news production process has changed considerably over time and in parallel to broader
economic, political, professional, social, and technological changes (Barnhurst, 2011; Braun,
2015; Bruns, 2008; Fenton, 2011; Hanusch & Maares, 2021; Napoli, 2011; Westlund & Quinn, 2018;
Zelizer, 2019). Indeed, as scholars have observed, entities typically regarded as being outside the
space of journalism can play a major role at particular points of its development. For example, the
U.S. Postal Service played a crucial role in creating the distribution infrastructure for newspapers
during the early U.S. republic and, in turn, not only helped shape U.S. news processes but also
created a sense of national identity and belonging among the citizens of the emerging nation
(John, 1995). Although chronicling all the changes that have impacted news production is not
possible within a single article, 20 particularly consequential shifts since the turn of the century
are highlighted here to illustrate how news production has been transformed alongside changing
forces. These forces are grouped for illustrative purposes, recognizing that some transcend
simple categories—that is, they may be simultaneously economic and technological, and so on.
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Digital Journalism and Epistemologies of News Production
Economically, today’s news environment is characterized by greater audience fragmentation,
which refers to the process through which (or the phenomenon in which) mass audiences are
split into more diffuse and specialized groups in their media consumption (Neuman, 1991). That
has promoted specialization in the production of news and the creation of niche outlets to satisfy
new and narrower segments (Napoli, 2011). Similarly, there is now greater emphasis on audience
measurement, or the process of quantifying, analyzing, and synthesizing information about
individuals’ content preferences and how they interact with that content (Napoli, 2011; Tandoc,
2019). The current emphasis on measurement is enabled largely by audience analytics, which
provides more (and more detailed) data about audience behaviors and facilitates keying
journalistic products to audience demands (Zamith, 2018). The nature of commodification, or the
transformation of a good or service into a product that can be sold for profit within a market
(Hamilton, 2004), has also changed since the turn of the 21st century due to the unbundling of
news products, rise of non-journalistic platforms, and increase in competition from platform
companies (Steensen & Westlund, 2021) as well as alternative news media (Holt et al., 2019). This
has resulted in pressures for journalists to do more with less and a renewed emphasis on
subscription-based and nonprofit economic models (Pickard, 2020). Economic conditions have
also resulted in greater occupational precarity, or deteriorating professional conditions that lead to
insecure labor conditions (Örnebring, 2018). This situation is characterized by a growing
dependence on unpaid labor and outsourced workers, less full-time work, and a more general
fear of indiscriminate layoffs, constraining journalists’ ability to adhere to journalistic ideals and
remain autonomous (Örnebring, 2018).
Politically, journalists must contend with greater amounts of disinformation, or information that
is deliberately false or misleading (Jack, 2017). A range of actors―including state-sponsored
groups―have sought to sow disinformation by strategically exploiting trustworthy information
channels and outright impersonating trusted news brands, forcing journalists to rethink how
they verify information within a speed-oriented craft while also further complicating eroding
trust in journalism (Marwick & Lewis, 2017). News media have been subjected to changes in
regulations, or rules, laws, and codes prescribed by some authority, typically a government (Flew
& Swift, 2013). Scholars have observed that Western countries have generally moved toward
overall deregulation, resulting in greater corporate ownership and emphasis on consumeroriented journalism (Fenton, 2011). However, they have also observed substantially different
approaches taken within European countries, where journalists and news organizations
sometimes have access to direct, government-sponsored grants and indirect subsidies, and
where news audiences often have access to robust public service broadcasters (Murschetz, 2020).
Such approaches are markedly different from those in the United States, where the primary
government support mechanism is frequently just a general tax break for nonprofit entities and
donors (Pickard, 2020). In addition, many countries still operate under strict information control
regimes that limit what journalists can publish (Xu, 2015). There is also now greater digital
surveillance of journalists, which enables an actor, such as a government, to use digital tools to
continuously monitor the activities of another actor (Ataman & Çoban, 2018). Indeed,
journalists―and investigative journalists in particular―increasingly report serious concerns
about being tracked, leading to some self-censorship and increased difficulty getting confidential
sources to share information (Lashmar, 2017). There have been changes in the amounts and types
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Digital Journalism and Epistemologies of News Production
of state subsidies for news media, or the direct aid provided by governments to support the
activities of independent organizations (Kreiss & Ananny, 2013). Although public support for such
media remains high, their subsidies have been repeatedly reduced or threatened in recent years
(Fenton, 2011), and the lack of subsidies in some countries has resulted in the development of
“news deserts” as commercial models have faltered (Pickard, 2020).
Professionally, there is now greater aggregation of news, or the practice of manually or
algorithmically bringing together information from different products into a single one, typically
based on some curation criteria (Bakker, 2012). This has resulted in the proliferation of news
aggregator sites such as Google News and apps such as Apple News that do not originate news but
serve as competitors and key audience brokers by virtue of their strategic position within the
contemporary news landscape (Coddington, 2019). Such aggregators tend to promote freely
accessible content, making shifts away from ad-supported news more challenging. Similarly,
there are new forms of convergence, or the integration of previously distinct media components
and technologies to create new organizational forms and processes (Pavlik, 2004). This has
promoted internal collaboration across a news organization’s departments (Nielsen, 2012) as well
as external collaboration with non-media partners (e.g., Hacks/Hackers; see Usher, 2014). It has
also promoted a digital-first ethos, where newsworkers are expected to quickly produce content
for online environments and engage through social media platforms in ways that challenge
traditional journalistic ethics (Singer, 2012). This shift exacerbated the continuous deadline
pressures introduced by live broadcasts, accelerated by 24-hour news, and taken to a new level
with the “death of the deadline” in online news, resulting in time-obsessed and stepped-up news
cycles that emphasize temporal competition and improvisatory practice (Barnhurst, 2011). Recent
research on breaking news has also shown how journalists take timing into consideration, and
are mindful of when to release their stream of online news (Ekström et al., 2021).
Socially, journalists now operate in a media environment filled with user-generated content, or
non-journalistic content created by active audience members that is typically published online
and accessible at negligible cost (Jönsson & Örnebring, 2010). This has enabled outsiders to enter
journalism, provided new content subsidies for news organizations, created new competitors
within a competitive attention economy, and challenged news professionals’ gatekeeping powers
(Bruns, 2008). Similarly, there are now more opportunities for dark participation, or antisocial
forms of online participation that include harassment, trolling, and “doxxing,” which refers to
the practice of publicly revealing private, and often sensitive, information about an individual or
organization (Quandt, 2018). Such participation induces some journalists to self-censor,
withdraw from public spaces, or quit the profession altogether—and disproportionately affects
journalists from historically marginalized communities (Lewis et al., 2020; Stahel & Schoen,
2020). These developments have paralleled (and driven) challenges to traditional epistemic
authority, or an entity’s socially accepted “power to define, describe, and explain bounded
domains of reality” (Gieryn, 1999, p. 1). Journalists in many areas of the world must now cope
with low and/or declining levels of trust in media, as well as eroding control over information
(Fletcher & Park, 2017). News production is also conditioned by placeification, or the shaping of an
artifact by the places in which it is produced, practiced, and consumed (Gutsche & Hess, 2020). In
many countries, news production now occurs primarily in large, urban centers as a result of
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Digital Journalism and Epistemologies of News Production
broader societal place-based realignments, with consequences for trust in non-urban centers and
for journalists to witness certain events firsthand (Radcliffe & Ali, 2017). Indeed, as Schmitz
Weiss (2015, p. 127) contends, “location plays a significant role in how communities function and
how they see themselves,” and scholars have argued that structural inequalities and political
polarization in places such as the United States have taken on a place-based dimension as a result
of broader social, economic, technological, and professional shifts (e.g., Usher, 2019).
Technologically, journalists work within an environment characterized by greater interactivity,
which refers to the technological attributes of mediated environments that allow users to connect
with and through technology (Bucy, 2004). News consumers now expect to be able to interact
with news content, whether through responsive websites or dynamic products such as interactive
data visualizations (Zamith, 2019b). In addition, news organizations now routinely use external
hyperlinks as reference tools, which in turn can promote transparency (Sjøvaag et al., 2019) and
contribute to heterogeneous news flows and inter-media connectivity (Steensen & Eide, 2019).
The current environment is also marked by miniaturized mobilities, or information and
communication technologies designed to fit a mobile lifestyle, such as smartphones and
smartwatches (Elliott & Urry, 2010). These mobilities have enabled journalists to work outside the
newsroom in more diverse and effective ways (see also Duffy et al., 2020; Westlund & Quinn,
2018). Social media, or platforms that allow users to traverse a network of contacts via
contributions such as posts and tweets (boyd & Ellison, 2007), have enabled journalists to adopt
new practices such as ambient journalism to find novel stories and potentially draw upon a larger
range of sources (Hermida et al., 2014). They have also substantially altered how information
spreads (Swart et al., 2019). More broadly, however, the space of journalism is now characterized
by an immense number of transparent intermediaries, or actors and actants that exert a structuring
role in media production and distribution yet are unseen by most media consumers (Braun, 2015).
These include algorithmic recommendation tools that shape individuals’ exposure to
content―both in terms of what journalists see and which of their work gets seen by news
consumers―and promotes practices such as search engine optimization of headlines (Gillespie,
2014). Notably, throughout the 2010s, many publishers aimed to build a presence on social media
platforms (Steensen & Westlund, 2021). However, amid growing concerns about their loss of
power and revenue in the long term (Nielsen & Ganter, 2018), some publishers have shifted
toward platform counterbalancing (Chua & Westlund, 2019).
In concert, these economic, political, professional, social, and technological forces have
transformed multiple aspects of journalism and in particular have had material impact on news
production—from who the actors are to the actants that are available to them, the activities they
may engage in, and the audiences they can interact with (see Lewis & Westlund, 2015a). Such
impacts have required scholars to revisit different theories that help explain how news is
produced and with what consequences.
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Theorizing News Production
There is a long tradition of theorizing news production, much of which draws heavily on
psychology, sociology, political economy, and cultural studies (see Ahva & Steensen, 2019;
Hanusch & Maares, 2021; Steensen & Westlund, 2021). An early and enduring example is
gatekeeping theory, which refers to the process through which actors or actants (gatekeepers) can
include or exclude information before it reaches an audience—as with a newspaper editor who
chooses which newswire stories to include and exclude (White, 1950). Theorizing from this
stream has since argued that such decisions are the product of professional socialization and
structural constraints, including the inculcation of news values, practices, and norms (Vos &
Heinderyckx, 2015).
Similarly, scholars of journalism have drawn on institutional theory throughout the years to
contend that institutions—typically defined as meso-level variables such as beliefs, norms, and
formal rules—mediate the relationship between macrostructures such as journalism and the
micro-actions of individuals or organizations (Cook, 1998). This line of thinking has proved
fruitful in explaining the uniformity in certain aspects of news production and the often cautious
responses to disruption and uncertainty (Lowrey, 2011). This theoretical perspective broadly
shares key tenets with field theory, as proposed by Bourdieu (1993), which has proven particularly
influential in recent scholarship (e.g., Wu et al., 2019). That perspective imagines society as being
composed of multiple “fields” (with journalism being one of them) that have field-specific
norms, traditions, and practices that shape behavior but are themselves shaped through their
intersection with other fields as well as broader cultural, economic, and political forces
(Bourdieu, 1993). Such theorizing has opened avenues for examining cultural resources that, for
example, lend greater social legitimacy to certain news production actors and activities over
others (Benson, 2006).
These examples illustrate but one, primarily sociological, stream of theories that have been
applied to the study of news production (for a broader collection, see Ahva & Steensen, 2019;
Hanusch & Maares, 2021; Steensen & Westlund, 2021). However, they are also illustrative in that
they have all been developed and occasionally recast in some manner in response to the
aforementioned economic, political, professional, social, and technological developments.
Indeed, as Wallace (2018) wrote while aiming to remodel gatekeeping theory, sociotechnical
developments have “changed gatekeeping selection processes and news flow patterns.
Accordingly, gatekeeping theory must also change” (p. 275).
This article is centered on a lens that has garnered increased attention in recent years:
epistemologies of journalism (Ekström & Westlund, 2019a). There is a close link between news
production and epistemology because the production of news inherently involves developing
news information into one form of knowledge. Indeed, the very existence of journalistic authority
is largely dependent on a public’s perception that journalism―or some entities within it―offers
valuable and unique public knowledge (Carlson, 2017). Moreover, scholars have long contended
that journalists are members of interpretive communities that are united by shared meanings about
news production and the practice of collectively interpreting key events (Zelizer, 1993).
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Digital Journalism and Epistemologies of News Production
An epistemological lens focuses on understanding the production, articulation, justification, and
use of knowledge within the social context of journalism (Ekström, 2002). In other words, it helps
scholars examine what newsworkers know, how they know it, and how they justify their
accounts―“the news”―as a form of knowledge (Ekström & Westlund, 2019a). This has required
scholars to revisit who produces journalism, what epistemic values and activities are accepted as
being journalistic, and how those constellations produce distinct forms of journalism―each with
sufficiently different epistemological processes and claims.
As Lewis and Westlund (2015a) argue, digital journalism involves a larger and more
heterogeneous set of social actors, technological actants, and audiences than ever before. The
boundaries that help establish who is a journalist have blurred considerably, with individuals
previously at journalism’s periphery now considered central to its enactment (Belair-Gagnon &
Holton, 2018). Some news production is already automated, raising questions about the
nonhuman and nonjournalistic epistemic logics and processes imbued in the associated
algorithms (Diakopoulos, 2019). Audiences have also changed in terms of how they are imagined,
constituted, distributed, and measured, complicating how journalists come to understand (and
aim to service) what they perceive to be needs of diverse audiences (Napoli, 2011; Tandoc, 2019;
Zamith, 2018).
Ekström and Westlund (2019a) observe that research on epistemic values and activities within
journalism have centered on three interrelated aspects. The first focuses on how journalistic
knowledge claims and epistemic authority are articulated in discourse and through texts. The
second draws on journalists’ narrated reflections of their practices, norms, and routines to
examine how they think about and enact different epistemic notions. The third evaluates how
journalistic knowledge claims are justified in news products and the extent to which they are
accepted, rejected, or remixed by those who consume them.
Although news is sometimes treated as homogeneous―especially in statistical modeling that
reduces it to a single endogenous or exogenous variable―the scholarship clearly observes that it
is instead quite heterogeneous as a result of distinct news production practices, objectives, and
constellations. Nielsen (2017) helps illustrate one degree of epistemological divergence in
outlining three different forms of knowledge that can be conveyed through digital journalism:
news-as-impression, or decontextualized snippets of information as with brief news alerts;
news-as-item, or typical-length news articles and video news reports about news episodes; and
news-about-relations, or in-depth, explanatory, and durable news products that aim to show the
bigger picture. Matheson and Wahl-Jorgensen (2020) also point to five key aspects for
distinguishing between types of journalism: narrative structure, or the way in which information
is organized; temporality, or how time is accounted for; journalistic role, or the responsibilities,
values, and objectives of the news product; authorial stance, or the journalist’s perspective on
conventions such as objectivity and balance; and status of text, or whether the product is treated
as a finished or evolving product.
Drawing on this literature, this article attempts to explicate the epistemologies of news
production through a matrix of 10 dimensions referred to as the epistemologies of journalism
matrix. This matrix focuses on identifying the key (a) social actors, (b) technological actants, and (c)
audiences within a space of journalism; examining their articulation or justification of (d)
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Digital Journalism and Epistemologies of News Production
knowledge claims and their distinct (e) practices, norms, routines, and roles; differentiating between
the (f) forms of knowledge they typically convey; and evaluating the similarities and dissimilarities
in their typical (g) narrative structure, (h) temporality, (i) authorial stance, and (j) status of text.
Epistemologies of News Production
To illustrate the heterogeneity of news production and the value of evaluating its epistemologies
through the 10 aforementioned dimensions, the dimensions are applied to four emerging forms
of journalism: participatory journalism, live blogging, data journalism, and automated
journalism (Table 1; see also Ekström & Westlund, 2019a). Scholars are encouraged to build upon
the epistemologies of journalism matrix by incorporating additional forms of journalism.
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Digital Journalism and Epistemologies of News Production
Table 1. Epistemologies and Different Forms of Journalism
Social actors
Traditional
Journalism
Participatory
Journalism
Live Blogging
Data Journalism
Automated Journalism
Journalists
Journalists, social media
Journalists, citizens
Journalists with cross-
Highly technical journalists
field backgrounds
and technologists
editors, citizens
Technological
actants
Customized content
management systems
Social media platforms,
commenting affordances
Blogging and
microblogging platforms,
smartphones
Open-source statistical
analysis and data
visualization software
Proprietary algorithms for
natural language
processing and generation
Audience
approach
Passive audiences
Active participants
Mostly passive audiences
Mostly passive audiences
but with interactive
affordances
Passive audiences that may
receive personalized
content
Practices,
norms, roles,
and routines
Journalists in control
and strive to adhere to
values embedded in
occupational ideology
Journalists in control but
motivated to curate and
invite collaboration at
multiple stages of news
production
Journalists in control and
motivated by immediacy,
but also engage in
curation and invite some
co-presence
Journalists in control but
emphasis is on central
tendencies, and the
ideals of transparency
and sharing
Humans delegate control to
actants, with emphasis on
increased production that
appears human-made
Knowledge
claims
Claims based on
established authority
as arbiters of truth in
news
Claims reinforced by
references to
collaborative knowledge
production
Claims diminished due to
immediacy and
challenges of real-time
verification
Claims reinforced by
references to authority of
science and
quantification
Claims reinforced by
references to mechanical
objectivity and impartiality
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Digital Journalism and Epistemologies of News Production
Traditional
Journalism
Participatory
Journalism
Live Blogging
Data Journalism
Automated Journalism
Forms of
knowledge
News-as-items and
news-about-relations
News-as-items with
contributions from active
participants
News-as-impressions that
may eventually become
news-as-items
News-as-items and newsabout-relations
News-as-items and newsas-impressions
Narrative
structure
Coherent and
traditional structures,
such as the inverted
pyramid
Coherent and traditional
structures, such as the
inverted pyramid
Fragmented and usually
following a reverse
chronological order as its
main organizational
structure
Coherent and traditional
structures, but with more
interactive and modular
elements
Coherent but highly
structured and usually
based on limited range of
templates
Temporality
Ordered, interpretive
Ordered, interpretive
Overlapping moments in
Ordered, interpretive
Ordered, systematically
framework shaped by
eventization and elite
framework featuring
more diverse set of
time with an interpretive
framework interspersing
framework relying on
structured data sources
interpreted framework
relying on semistructured
voices
sources
multiple voices
Authorial stance
Objective as a result of
following a journalistic
process
More subjective and
informed by networked
balance and co-presence
More subjective and
informed by networked
balance and co-presence
Objective, but implicitly
conveyed as incomplete
by virtue of exploratory
visualizations
Objective as a result of its
mechanical production
Status of text
Finished product
Finished product
Incomplete, temporary
product that is being
frequently updated
Finished product, or
semi-finished as a result
of automated updates
Finished product that may
be dynamic as a result of
personalization
documents and structured
data sets
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Note: The epistemologies of journalism matrix outlines the most dominant news production patterns for each of 10 dimensions. In this table, it is applied to
distinct forms of predominantly digital journalism, as per the authors’ knowledge of the sectors and existing scholarly work. Exceptions to the dominant
patterns can exist in different geographical contexts and among different sorts of news publishers.
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Participatory Journalism
Participatory journalism is known as a form of digital journalism that promotes active and
intentional engagement between newsworkers and individuals previously thought of as mostly
passive audiences (Singer et al., 2011). Although journalism has long offered audiences an
opportunity to have a voice, whether through purposive sourcing or dedicated sections for letters
to the editor, this more recent form aims to center citizens’ contributions in multiple stages of
the news production process (Lawrence et al., 2018). It may manifest itself both in perception
(beliefs about the role of audiences) and in practice (affordances and efforts to involve audiences)
and entail direct, indirect, and sustained exchanges designed to empower audiences (Coddington
et al., 2018). As Westlund and Ekström (2018) argue, scholarship on participatory journalism
must now consider both proprietary and nonproprietary platforms. Importantly, proprietary
platforms are those that belong to and are controlled by a specific company (with the inner
workings often black-boxed) and which may be used by others through the purchase of a license
or their participation in a monetization scheme. Some news organizations are proprietors of
platforms and algorithms of their own. However, news companies also rely on platforms (e.g.,
Facebook and Chartbeat) that are not proprietary to them. Such third-party platforms, which
include the likes of Twitter (Hermida et al., 2014) and WhatsApp (Kligler-Vilenchik & Tenenboim,
2020), are now deeply embedded in journalistic practice. That, in turn, has structured the
affordances, possibilities, and expectations for acts of participatory journalism. Publishers are
increasingly focusing on reducing their dependency on third parties and developing their own
proprietary solutions, both for economic purposes and to introduce new affordances for
participation. Moreover, as scholars have observed, not all participation is prosocial; a
considerable amount involves harassment, bullying, and hate speech (Lewis et al., 2020; Quandt,
2018).
News can be produced via participatory journalism by an extensive range of individual social
actors that is typically led by journalists, social media editors, and audience engagement editors
but may involve a range of previously passive actors such as citizen journalists (Wall, 2017). Its
production processes are still human-centric, although they draw upon proprietary and thirdparty technological actants such as social media platforms to facilitate participation at different
stages of news production (Westlund & Ekström, 2018). The audiences are not only diverse but
also active, as nearly any member is theoretically able to engage in participatory journalism due
to the low barrier to entry (Coddington et al., 2018).
Participatory journalism involves practices, norms, routines, and roles oriented toward curation
and requiring an openness to collaboration that has historically been a source of professional
tension (Lewis, 2012). It is driven by a logic that may be normatively characterized as
democratically oriented and critically characterized as communicative capitalism (Vujnovic et al.,
2010; see also Zamith, 2018). The knowledge claims made within participatory journalism differ
from traditional claims in that they assert themselves to be enhanced by public
engagement―they are presumed to be actively vetted and informed by others’ observed and lived
experiences―and thus purport to represent a collaborative form of knowledge production
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(Anderson & Revers, 2018). As a form of knowledge, participatory journalism may take different
shapes but is most commonly seen as typical news-as-items, wherein participants inform but do
not revolutionize traditional journalistic products (Borger et al., 2019).
The narrative structure of the products of participatory journalism are typically coherent and
adhere to traditional structures, like the inverted pyramid for texts (Engelke, 2020). Regarding
temporality, products tend to adhere to an interpretive framework that draws upon more diverse
sets of sources in an ordered manner (Borger et al., 2019). The authorial stance differs in that it is
more subjective and involves weaker professional control resulting from efforts to promote
networked balance and co-presence (Lawrence et al., 2018). The status of the text is typically
implicitly conveyed as static and presumed to be finished, lest it involve a live or rapidly evolving
news event (Ekström & Westlund, 2019b).
More generally, the tension between professional control and open participation (Lewis, 2012) is
associated with the epistemological authority of journalists in producing and defining news.
Studies find that journalists remain in control of those processes or cede only a portion of their
control (e.g., Engelke, 2019). Although scholars continue to see potential for greater participation
in the news, the degree of “dark participation” has proven to be a significant barrier (Quandt,
2018)―evidenced, for instance, by the removal of user-commenting affordances on many leading
news websites. Nevertheless, participatory journalism has in some cases substantively reshaped
sourcing practices, yielding less elite and more diverse source networks (Hermida et al., 2014)
and ultimately producing more cautious knowledge claims. Moreover, whereas citizens’ direct
participation in news production may be more limited than some scholars envisioned at the turn
of the century, their indirect participation―by privately sharing news materials on tracked social
media platforms, posting firsthand videos through semi-public accounts, and publicly discussing
news and news coverage―has further reshaped journalism beyond this specific form (Engelke,
2019).
Live Blogging
Live blogging is a form of digital journalism that focuses on ongoing, near real-time reporting of
both planned and unexpected news events through brief and sequential posts on digital websites
and platforms (Matheson & Wahl-Jorgensen, 2020). This approach to journalism, which major
news organizations have employed as far back as the early 2000s (Thurman & Walters, 2013), is
routinely used to cover sporting events, political speeches, and breaking news such as terror
attacks (Thorsen & Jackson, 2018). Although it is sometimes considered to be a text-based
parallel to live broadcast news, it differs in the extent to which it typically engages with audiences
and how it conveys its narrative. It is closely associated, and thus frequently interchanged, with
the notion of live tweeting.
News can be produced through live blogging by an extensive range of individual social actors that
include both staff journalists and citizens acting as journalists (Thurman & Rodgers, 2014). This
is made possible through the use of technological actants that are often not proprietary to news
organizations, such as content management systems and blogging platforms, as well as through
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social media platforms (Thorsen, 2013). Live blogging may be performed as one-way
communication with general (and specialized) audiences, but it sometimes includes affordances
for audience engagement―as in directly soliciting and answering questions during unfolding
events or incorporating contextual information provided by members of the audience (Bennett,
2016).
Its practices, norms, routines, and roles are characterized primarily by speed and curation, as
actors must not only observe real-time events and break them as news but also quickly make
sense of those events in order to distinguish their products from competitors’ while
incorporating content created by other members of a social network (Thurman & Walters, 2013).
As such, its practitioners seemingly are more cautious with their knowledge claims because they
explicitly recognize that emerging events can be confusing, even when observed firsthand, and
the immediacy of their posts makes fact-checking difficult, if not unfeasible. They may, however,
draw on the public to verify information for knowledge claims, such as by asking other users to
confirm the physical address where a news event is taking place. As a form of knowledge, it is
typically composed of a series of individual products (i.e., bullets or tweets) best characterized as
news-as-impression but that add up to (and can be consumed as) news-as-item once the event is
over.
The narrative structure of live blogging is fragmented and not organized by textual coherence
but, rather, by reverse chronology, with the latest observation usually on top (Matheson & WahlJorgensen, 2020). Its temporality is characterized by overlapping moments in time, as previously
reported developments are contextualized while new developments are reported, and new voices
are occasionally interspersed via affordances such as retweets (Matheson & Wahl-Jorgensen,
2020). The authorial stance is marked by networked balance and co-presence, rather than
objectivity, because authors typically adopt a mix of their observations and opinions while
inviting and including discrete moments shared by fellow journalists, sources, and audience
members (Matheson & Wahl-Jorgensen, 2020). The status of the text is explicitly conveyed as
dynamic and temporary, with an understanding that updates are often open, incomplete, and
unfinished (Matheson & Wahl-Jorgensen, 2020).
The consequence of these attributes is that live blogging is more willing to cede some of its
epistemological authority in defining news in large part because of how it produces news.
Although journalism is often described as “a first draft of history,” live blogging is more
accommodating of partial accounts, forgiving of corrections, and willing to include unverified
claims. In other words, it recognizes itself as being particularly temporary within the ecosystem
of journalism—a moment in time that will be replaced by fuller accounts. Moreover, live blogging
is more distanced from objectivity norms and open to audiences, making knowledge production
about “news” a more distributed endeavor. As Matheson and Wahl-Jorgensen (2020, p. 313)
state, “the live blog can be understood as a journalistic response to the logics of social media”—
although, it is contended in this article, to a lesser degree than participatory journalism.
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Data Journalism
Data journalism may be conceptualized as a hybrid form that is grounded in “data analysis and
the presentation of such analysis” (Coddington, 2015, p. 334). It may also be delineated by its
content, which
has a central thesis (or purpose) that is primarily attributed to (or fleshed out by)
quantified information (e.g., statistics or raw sensor data); involves at least some original
data analysis by the item’s author(s); and includes a visual representation of data
(Zamith, 2019b, p. 478).
The form is not itself new—it is an outgrowth of a longer tradition of precision journalism and
computer-assisted reporting (Houston, 1996; Splendore, 2016)—but data journalism
distinguishes itself by decoupling from investigative journalism and calling greater attention to
best practices in data sharing and visualization (Cairo, 2019; Coddington, 2015). It has also
developed during a period when journalists have greater access to digital data and accessible
tools, is now produced by major news organizations, and now has its own award bodies (Zamith,
2019b). However, journalists do struggle to get access to worthwhile and reliable data in many
geographical contexts (Lewis & Nashmi, 2019; Porlezza & Splendore, 2019).
The social actors involved in the production of data journalism typically have backgrounds in
statistics, computer science, design, and/or journalism—and a new professional class has
emerged that reflects a “cross-field hybridity” (Coddington, 2015, p. 337) by incorporating
multiple of those backgrounds (Hermida & Young, 2017). It is defined in part by the technological
actants that enable it, including statistical analysis software and data visualization tools, as well
as the premium that is placed on open-source solutions (Splendore, 2016). Its audiences are
typically passive but may take an active role in shaping news production—high-profile data
journalism projects have involved audience participation, although participatory affordances are
typically limited (Zamith, 2019b)—and are usually given opportunities to interact with content.
The practices, norms, routines, and roles of this form focus on central tendencies rather than
outliers (Young & Hermida, 2015) and emphasize the ideals of transparency and sharing
(Coddington, 2015), yet they still legitimate themselves through the lens of some key traditional
journalism principles (Borges-Rey, 2020). Its knowledge claims are rooted in science and
quantification, and further benefit from a mythology around the objectivity of quantified claims
(Lewis & Westlund, 2015b). Its forms of knowledge involve news-as-item for many of its
“everyday” variants (Zamith, 2019b) as well as the deeper analyses better characterized as newsabout-relations (Young & Hermida, 2015).
The narrative structure of data journalism is ordered and, in many ways, adheres to traditional
structures (Borges-Rey, 2020), but it is more interactive and modular to accommodate
visualizations, which are inherent to the storytelling (Cairo, 2019; Young & Hermida, 2015).
Regarding temporality, it follows an ordered, interpretive framework that incorporates human
sources but is most dependent on data sources (Porlezza & Splendore, 2019; Zamith, 2019b). Its
authorial stance is objective, with some recognition that the author’s account is incomplete and
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thus open to further interpretation via the interactive features of data visualizations. The status
of text is typically presumed to be finished or semi-finished, although texts may include visuals,
models, and modules that automatically update as new data are entered.
Data journalism ultimately redefines epistemological authority as the result of data and scientific
analyses that are further illustrated through anecdotal lived experience (Young & Hermida, 2015).
Indeed, as Cairo (2019) contends, “Numbers and charts look and feel objective, precise, and, as a
consequence, seductive and convincing” (p. xi). Data journalism has mainstreamed hypothesistesting and data-driven logics within journalism, although epistemological tensions still emerge
when traditional journalists work alongside their more data-oriented counterparts (Borges-Rey,
2020). However, although the production of data journalism marks an epistemological shift from
traditional journalism, it is not a break. As Borges-Rey (2020) notes, data journalists routinely
oscillate between “newshound” and “techie” approaches to news production. Furthermore, data
journalists often legitimize their work as news production by referencing journalistic ideals and
adopting its language (Coddington, 2015).
Automated Journalism
Automated journalism refers to “algorithmic processes that convert data into narrative news
texts with limited to no human intervention beyond the initial programming” (Carlson, 2015, p.
417). It is a more advanced form of computational journalism (Coddington, 2015) that uses
algorithms to largely automate the collection, writing, publication, and/or the distribution of
news (Diakopoulos, 2019). Although machine-driven forms of journalism also trace many of their
roots to precision journalism and computer-assisted reporting—and similarly require some form
of data to be executed—they rapidly gained social capital within journalistic spaces starting in the
mid-2000s (Zamith, 2019a). There are now companies such as Automated Insights that are
advancing the technical capabilities and professional use of algorithms for automating news
production, and they count major news organizations such as the Associated Press as their clients
(Carlson, 2018). Perhaps most important, automated journalism has changed the scale at which
journalism can be produced (Diakopoulos, 2019). It has also introduced new ways of
communicating journalism, as with chatbots (Jones & Jones, 2019).
The social actors involved in automated journalism are mostly highly technical and include
technologically oriented journalists, computational linguists, and vendors of proprietary
algorithms (Carlson, 2018; Diakopoulos, 2019). Its technological actants include mostly
proprietary algorithms for natural language processing and natural language generation that give
humans some degree of structured control (e.g., creating templates) but aim to require minimal
human involvement (Dörr, 2016). The audiences in automated journalism generally remain
passive, although content may be personalized based on predictions from historical data and
their active choices (Zamith, 2019a). Those recommendation systems can be designed to fit
commercial purposes as well as distinct democratic models (Helberger, 2019).
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The practices, norms, routines, and roles of automated journalism are oriented toward
abstraction, structuration, quantification, and personalization, with the objective of
simultaneously breaking news down to granular, discrete elements while using those elements to
create news products that are indistinguishable from their human-generated counterparts
(Coddington, 2015; Graefe et al., 2018). Its knowledge claims are derived from mechanical
analyses of data that give them “algorithmic authority” by virtue of their presumed
impartiality―even as those algorithms are themselves biased by the humans who create them
(Carlson, 2015). Its forms of knowledge include both news-as-item (e.g., automated news
stories) and bite-size “structured information” (Splendore, 2016, p. 349) that can be used to
power news-as-impression (e.g., chatbots and automated notifications).
The narrative structure of automated journalism is highly structured―indeed, its most common
products are based on templates―and may be both coherent (as in the case of news stories; see
Diakopoulos, 2019) and fragmented (as in the case of chatbots; see Jones & Jones, 2019).
Regarding temporality, it typically follows an ordered, systematically interpreted framework that
draws chiefly upon semistructured documents and structured data sets (Dörr, 2016). Its authorial
stance is objective, again drawing upon the purported impartiality of the algorithms that
produced the news (Broussard, 2018; Carlson, 2018). The status of text is typically presumed to be
finished, although there is greater presumption of dynamism in response to the automated
personalization of those texts (Zamith, 2019a).
As Carlson (2018) argues, automated journalism “represents a core departure from how
journalism has been understood and cannot be contained as an extension of journalism’s
professional logic” (p. 1765). Under this form, human judgment should play a limited (or
unchanging) role in the production of knowledge about the news; instead, production should be
guided by abstracted principles and enacted by algorithms (Coddington, 2015). Furthermore, it
shifts the idea of news as public, shared knowledge toward individual, personalized knowledge
(Splendore, 2016). It thus challenges traditional notions of journalistic epistemology even as it
arguably serves as the apotheosis of one its key production values: objectivity (Carlson, 2018).
However, although this stream of journalism emphasizes the technical by its very nature,
scholars have argued that the technological actants and activities involved in this space remain
deeply influenced by human actors (Broussard, 2018; Diakopoulos, 2019). Consequently, and in
large part due to the current state of technology, the epistemological break in contemporary
practice is more limited than theory would suggest—and this phenomenon is unlikely to change
in the near future.
Discussion and Research Directions
Until recently, scholars have studied and described news production as a set of human-oriented
activities that largely share a universal set of characteristics (see review in Westlund & Ekström,
2019). The authors of this article have deliberately sought to do otherwise, and instead called
attention to recent arguments underscoring the growing role of technological actants in
journalism and the heterogeneous nature of news production―which, in turn, have implications
for how people come to understand “news.” This position primarily draws on three streams of
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research: the epistemologies of journalism (e.g., Ekström & Westlund, 2019a, 2019b),
sociotechnical approaches to understanding news work (e.g., Lewis & Westlund, 2015a; Zamith,
2019a), and systematic comparisons of diverging news production processes (e.g., Matheson &
Wahl-Jorgensen, 2020). The authors contribute to those streams by proposing the
epistemologies of journalism matrix, which provides scholars with an analytic framework for
examining the heterogeneity of news production in terms of its implicated entities, its cultures
and methods, and its positionality in relation to matters of knowledge and authority.
The utility of the matrix is illustrated through an examination of four forms of journalism:
participatory journalism, live blogging, data journalism, and automated journalism. The analysis
highlights three points. First, contemporary news production is deeply influenced by myriad
technological actants, which are reshaping how knowledge about current events is being created,
evaluated, and disseminated. Second, professional journalists are losing epistemic authority over
the news as key activities are delegated to algorithms created by non-journalists and to citizens
who have become more present in news production. Third, the outputs of news production are
becoming more diverse both in form and in content, further challenging long-standing norms
about what is and is not “journalism.” However, those are but four forms and hardly capture all
of what journalism encompasses. The authors thus invite scholars to expand on the matrix by
applying it to other forms of journalism—and, in the process, refine the matrix itself and advance
its theoretical implications.
In addition, the authors believe it is important for any scholar studying news production to be
mindful of three key developments in their future work. First, it is apparent that what is “news”
to different people is quite different today from times past. The history of journalism has been
marked by many significant changes as to what is considered news, how it is shaped, and who
distributes it. However, digital devices and platforms have made news available 24/7, and the ease
of producing and disseminating content these days has contributed to an explosion of news
produced by a large and diverse array of actors. Moreover, that news is increasingly sought on just
a few platforms (e.g., Google and Facebook) that often flatten traditional media hierarchies by
placing news produced by professional journalistic outlets alongside content created by
nonprofessionals. The consequence is that there are now more interlopers seeking to pass their
content off as “news”—from individual trolls seeking to get a rise out of people (Quandt, 2018) to
actors hoping to monetize their content (Braun & Eklund, 2019) and states seeking to gain
political advantage (Marwick & Lewis, 2017)—which has further complicated a historically
contested term. Moreover, the past decade has been marked by low or declining levels of trust in
news media in many areas of the world (Fletcher & Park, 2017), as well as sustained attacks on
news media (Carlson et al., 2021; Waisbord, 2020).
Second, the heterogeneity of “news” and “news production” requires scholars to think carefully
about how they operationalize those variables in their work (Mast et al., 2017; Waisbord, 2018).
For example, there is a substantive and growing body of literature on news consumption and
news avoidance that builds on quantitative data and analyses of media effects (Skovsgaard &
Andersen, 2020). Such studies often conceptualize and operationalize news and news production
processes in ways that make them appear more homogeneous than they are in practice (Mast et
al., 2017). As such, differences in research findings may be due, in part, to distinct understandings
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of those concepts, in light of their heterogeneity. It is imperative, therefore, for scholars to both
examine the evolution of these understandings and account for them in research by either
offering more granular options or detailing their operationalizations.
Third, the power dependencies in news production have changed markedly in recent years
(Ekström & Westlund, 2019b). It is now much more difficult for practitioners to adhere to the
values typically associated with their occupational ideology or to resist changes instituted by
superiors and consolidating ownership (Coddington, 2019; Vos & Heinderyckx, 2015). News
producers, once seen as gatekeepers, are now themselves gatekept by algorithms employed by
platform companies (Gillespie, 2014; Wallace, 2018)—algorithms that producers often believe
they must adjust to even as they recognize such actions only make them more dependent (Nielsen
& Ganter, 2018; Pickard, 2020). Their future is sometimes tied to technologies developed far from
newsrooms (Braun & Eklund, 2019; Diakopoulos, 2019; Tandoc, 2019). Thus, contemporary
analyses of news production should account for power differences among institutional actors—
recognizing that journalistic actors are now less likely to exert dominance.
At the same time, although this article has focused on change and on digital journalism, it is
important to recognize that a non-negligible amount of what is commonly referred to as
“journalism” has remained reasonably stable—and that much of the change is rooted in predigital expectations, practices, and capabilities (Zelizer, 2019). Moreover, this article has focused
on the mainstream applications of journalism in Western contexts, and it is important to
recognize that the histories and legacies of other places impact the developmental trajectories—
and epistemological notions—of digital journalism differently in those contexts (Mellado, 2021).
Nevertheless, history has shown that news production will continue to evolve alongside broader
economic, political, professional, social, and technological shifts—and in doing so spring new
forms and assemblages. An epistemological lens affords scholars a useful and adaptable approach
for understanding the implications of those changes to the production of knowledge about news.
Nevertheless, it is apparent that future scholarship will demand further theoretical and
methodological development in order to keep up with a rapidly changing ecosystem and
information regime.
Acknowledgments
The work of Oscar Westlund was supported by Riksbankens Jubileumsfond [grant number RJ P16-0715].
Further Reading
Ekström, M., & Westlund, O. (2019). Epistemology and journalism <https://oxfordre.com/communication/view/10.1093/
acrefore/9780190228613.001.0001/acrefore-9780190228613-e-806>. In Oxford research encyclopedia of communication.
Oxford University Press.
Pressman, M. (2018). On press: The liberal values that shaped the news. Harvard University Press.
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Ryfe, D. M. (2019). Journalism and the public. Polity.
Steensen, S., & Westlund, O. (2021). What is digital journalism studies? Routledge.
Tandoc, E. C. (2019). Analyzing analytics: Disrupting journalism one click at a time. Routledge.
Usher, N. (2021). News for the rich, white, and blue: How place and power distort American journalism. Columbia
University Press.
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