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http://www.behavioralhealthworkforce.org
Characteristics of the Behavioral Health Workforce in
Correctional Facilities
June 2018
Jessica Buche, MPH, MA; Maria Gaiser; Danielle Rittman; Angela J. Beck, PhD, MPH
Table of Contents
KEY FINDINGS
The majority of incarcerated individuals who have mental health
Key Findings …..……1
conditions and/or substance use disorders do not receive adequate
Background …………2
treatment. Behavioral health interventions during incarceration yield
positive health outcomes for those in the correctional system. This
Methods ………....….3
study seeks to better characterize the workforce capacity in
Findings …………..….3
correctional settings.
Conclusions ….…..10
Surveys were conducted with twenty corrections representatives
from six states. The survey instrument included six main themes:
facility setting;
behavioral
health
workforce characteristics;
behavioral health workforce development initiatives; recruitment
and retention efforts; scopes of practice for the behavioral health
workforce providing services in correctional settings; and workforce
efforts in transitioning out of incarceration.
Survey results show that 70% of respondents agree that their facility
has difficulty retaining competent behavioral health staff; 85% agree
that their facility has difficulty filling open behavioral health positions
and has high turnover of behavioral health staff. Nearly all (95%)
respondents offer behavioral health services to individuals who will
soon be released from the facility, and about 70% of facilities
indicated that their behavioral health staff perform duties that match
state-established scope of practice guidelines.
References ….……11
BACKGROUND
More than half of all individuals in correctional facilities experience a mental health issue, with 70%
also experiencing a co-occurring substance use disorder (SUD).1 Although the majority of prisons and
jails screen for, assess, and provide treatment for mental health conditions, few inmates receive
adequate mental health treatment.2 In a study authored by James and Glaze,3 only 34% of inmates
in state prisons, 24% in federal prisons, and 17% in local jails receive mental health treatment after
admission to a correctional facility. Further, many are not treated for SUD.2 Access to behavioral
health care in correctional facilities is critical, as inmates with mental health conditions and SUDs
are more likely to recidivate than inmates without.4 Additionally, access to services at the start of the
transition back into the community is vital for determining reentry success and minimizing the
likelihood of recidivism.5
The behavioral health workforce shortage within the correctional system, combined with the
behavioral health provider shortage in the U.S., limit the workforce available for the incarcerated
population.6 The Health Resources and Services Administration projects that by 2025, there will be
shortages in five major behavioral health worker disciplines.7 To supplement these shortages, some
institutions have begun to use service extenders to increase access to care. Correctional officers play
a central role in caring for inmates who have behavioral health disorders, including assisting with
interventions.8 Further, a study on Texas Correctional Facilities showed that peer recovery specialists
can improve health outcomes and reduce recidivism among incarcerated populations.4
The high demand for mental health services along with strained behavioral health workforce capacity
affects the availability of in-facility transition/re-entry planning services.9 Six of the 10 states in the
U.S. with the lowest access to mental health care also have the highest incarceration rates (Alabama,
Arkansas, Mississippi, Texas, Georgia, and Florida),10 and wait times for mental healthcare services
in correctional facilities can be up to 12 months.11 A 2011 study by Fuehrlein et al.11 found that 72%
of suicides in correctional facilities were deemed foreseeable and preventable, and involved some
measure of inadequate assessment, treatment, or intervention.
This study, conducted by the Behavioral Health Workforce Research Center at the University of
Michigan, aimed to better characterize the behavioral health workforce in correctional facilities. Study
2
findings summarize barriers and best practices to improving employee retention and increasing
behavioral health workforce capacity in correctional facilities.
METHODS
This study consisted of an organizational survey of correctional facilities. The survey instrument was
developed from literature review findings and existing questionnaires conducted in correctional
facilities. Researchers used Qualtrics survey software to develop the online questionnaire. The
University of Michigan Institutional Review Board deemed the organizational-level survey exempt
from ongoing review. The survey included 25 questions organized into the following themes:
§
facility setting;
§
behavioral health workforce characteristics;
§
behavioral health workforce development;
§
recruitment and retention of the behavioral health workforce;
§
scopes of practice of the behavioral health workforce practicing in correctional facilities; and
§
workforce involved in transitioning the incarcerated population to decarceration.
The survey was disseminated in February–March 2018 by MHM Services, Inc. (MHM) on behalf of
the Behavioral Health Workforce Research Center. MHM provides medical, behavioral, and dental
health services to governmental agencies, including state hospitals, courts, juvenile facilities,
community clinics and correctional facilities. MHM specifically provides correctional facility
behavioral health services in 16 U.S. states, six of which agreed to participate in the study. A total of
20 organizational representatives participated in the survey. Representatives at MHM were sent a
recruitment e-mail with an overview of the Behavioral Health Workforce Research Center’s research
activities, a summary of the importance of the study, and an invitation to participate in the survey.
FINDINGS
Facility Setting
All participating correctional facilities reported provision of behavioral health services for
incarcerated individuals. Responding facilities are located in Georgia, Massachusetts, New Mexico,
Pennsylvania, Mississippi, and Vermont. The number of individuals currently incarcerated in 18 (90%)
of the reporting correctional facilities ranged from 240 to 19,000, with a mean of 2,239 individuals.
3
Seventeen (85%) of the responding facilities described their correctional facility as state funded,
whereas two (10%, 2/20) described their facility as private/for-profit and one (5%, 1/20) described
their facility as county-funded. Eighteen (90%) responding facilities described their correctional
facility as State Adult Correctional Facility, whereas two (10%) respondents described their
correctional facility as County or City Adult Correctional Facility.
Workforce Characteristics
All responding facilities reported that behavioral health workers practice in an integrated care team
to provide health services. The three types of primary health care professionals with whom facilities
reported their behavioral health providers work include Correctional Nurses (present in 21.5%
responding facilities), Primary Care Providers in Facility (20.3%), and Case Managers (15.2%). The
number of regularly employed full-time behavioral health staff members in the responding
correctional facilities averaged to 19 with a range of 2.5 to 36.8 staff. Table 1 summarizes the
distribution of worker FTEs across behavioral health occupations. The behavioral health occupations
with the greatest maximum FTEs were Mental Health Counselors, Clinical Social Workers (Master’s
Level), and Psychologists.
Table 1. Distribution of Full-Time Equivalents Across Behavioral Health Occupations Within
Correctional Facilities
Occupation
n
Mean Number of
Maximum Number of
Workers per Facility
Workers per Facility
Mental Health
19
4.7
23
Counselor
Clinical Social Worker
20
3.1
16
(Master’s Level)
Psychologist
20
1.0
10
Licensed
Practical/Vocational
20
0.6
7.2
Nurse
Psychiatrist
19
1.4
6.8
Advanced Practice
20
0.4
5
Registered Nurse
Registered Nurse
20
0.8
4.2
Marriage and Family
20
0.3
4
Therapist
Case Manager
20
0.2
4
Primary Care
20
0.2
3
Physician
4
Addiction Counselor
Psychiatric
Aide/Technician
Physician Assistant
Behavioral Health
Specialist
Pharmacist
Other
20
0.2
3
20
0.1
2
20
0.1
2
20
0.2
2
20
19
0.1
0.9
1
5
Note: no responding correctional facilities employed Peer Support Specialists. The range minimum was 0 for
all occupations except Clinical Social Worker, which was 1. Responding facility totals presented correspond to
the number of facilities that provided data for each occupation, out of twenty total facilities present in the
study.
Workforce Development Initiatives
All 20 responding facilities reported their organization provides on-site training for behavioral health
providers. Nineteen (95%) pay for fees associated with trainings, 18 (90%) allow use of working hours
to participate in training, and 16 (80%) facilities assess behavioral health training needs on an annual
basis, and/or provide employees recognition of training completion. Additionally, 15 (75%) include
competence in job descriptions, and/or include education and training objectives in performance
reviews and 13 (65%) facilities have a designated staff member responsible for development and
implementation of training activities and/or track behavioral health provider participation in training
activities. Responding facilities also identified three main knowledge/skill areas in which their
correctional staff requires additional behavioral health service training: 1) understanding and dealing
with security issues (11.9%, 14/118); 2) treatment models, methods, and planning (11%, 13/118);
and 3) professional and ethical responsibilities (9/118, 7.6%).
Recruitment and Retention
From a list of 11 response choices, facility representatives were asked to identify all strategies they
use to recruit and retain behavioral health staff. Twelve (19.7%, 12/61) facilities reported offering
competitive health coverage of other benefits, 11 (18%, 11/61) provide competitive salary offerings,
ten (16.4%, 10/61) reported offering ongoing training opportunities, and nine (14.8%, 9/61)
identified employee recognition/appreciation opportunities as a strategy.
5
Most correctional facilities in this study disagreed or strongly disagreed that they have enough
behavioral health staff to meet the facility’s needs (85%, 16/20). Further, the majority of respondents
“agreed” or “strongly agreed” that: their correctional facility has difficulty filling open behavioral
health positions (85%, 17/20); there is a lot of turnover of behavioral health staff in their facility
(80%, 16/20); and their facility has trouble retaining competent behavioral health staff and that
(70%, 14/20) (Figure 1), with 93 unfilled positions open at the time of survey administration.
Figure 1. Correctional Facility has Difficulty Retaining Competent Staff (n=20)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
0
2
4
6
8
10
12
There is a lot of turnover of behavioral health staff in this facility
This correctional facility has difficulty filling open behavioral health positions
We have enough behavioral health staff to meet the needs of this facility/location
This facility has trouble retaining competent behavioral health staff
Responding facilities also identified issues that are barriers “to a great extent” for people entering
the behavioral health workforce in a correctional setting. Table 2 depicts the barriers for those
entering the behavioral health workforce in correctional settings.
6
Table 2. Barriers for people entering the behavioral health workforce in a correctional setting
Barrier
n
Not at all
Very Little
Somewhat
Difficulties providing care in
correctional setting
Administrative
work/Required effort
Inadequate compensation
Competition from other
fields
Stigma
Concerns about working
with correctional population
Little opportunity for career
advancement
Cost or amount of
education/Training needed
to work in corrections
Lack of encouragement
Discrimination/Demographic
preferences
No barriers to entering the
field
16
0 (0%)
2 (13%)
5 (31%)
To a Great
Extent
9 (56%)
18
0 (0%)
2 (11%)
6 (33%)
10 (56%)
18
17
2 (11%)
2 (12%)
1 (5%)
3 (18%)
5 (28%)
4 (23%)
10 (56%)
8 (47%)
16
17
0 (0%)
0 (0%)
7 (44%)
3 (18%)
4 (25%)
9 (53%)
5 (31%)
5 (29%)
18
1 (5%)
5 (28%)
7 (39%)
5 (28%)
15
3 (20%)
7 (47%)
3 (20%)
2 (13%)
17
16
1 (6%)
6 (37%)
10 (59%)
7 (44%)
5 (29%)
2 (13%)
1 (6%)
1 (6%)
12
7 (58%)
2 (17%)
2 (17%)
1 (8%)
Note: Responding facility totals presented correspond to the number of facilities that provided data for each
barrier specified, out of twenty total facilities present in the study.
Correctional institution representatives identified the following open behavioral health staff
vacancies their facilities are currently seeking to fill: mental health counselors (33 available positions
across all 20 facilities), psychiatrists (11), master’s-level clinical social workers (10), psychologists
(7), behavioral health specialists (2), addiction counselors (1), advanced practice registered nurses
(1), peer support specialists (1), and primary care physicians (1), among others. Facilities also
identified the following behavioral health staff vacancies their facilities have filled in the past year:
mental health counselors (15 newly filled positions across all 20 facilities), master’s level clinical
social workers (12), psychologists (2), psychiatrists (2), registered nurses (2), advanced practice
registered nurses (1), and licensed practical/vocational nurses (1), among others.
7
Scopes of Practice
Fourteen (66.7%) of the twenty responding facilities reported they would best describe the scope of
duties performed by behavioral health staff in their facility as “all behavioral health staff perform
duties that match the state-established scope of practice guidelines.” Five (25%) reported “some
behavioral health staff regularly perform duties beyond state-established scope of practice
guidelines,” while one (5%) reported “some behavioral health staff are restricted from performing
duties authorized in the state scope of practice” due to behavioral health staff only being allowed to
perform those duties that are within their state-authorized scope of practice. One (5%) facility
reported being “unsure” about the scope of duties (Figure 2).
Figure 2. Scopes of Practice of the Behavioral Health Workforce in Correctional Facilities (n=20)
20
15
10
5
0
Match the State-Established Some Perform Duties Beyond Some are Restricted From
Scope of Practice Guidelines State-Established Scope of Performing Duties Authorized
Practice Guidelines
in the State Scope of Practice
Unsure
Eleven of the twenty (55%) responding facilities reported that new behavioral health providers
typically require additional training upon employment, which is provided in-facility, while four (20%)
responding facilities reported that new behavioral health providers typically require additional
training provided outside of the facility. Three (15%) responding facilities indicated that behavioral
health providers generally have all the training required to work in a correctional facility prior to their
employment. Two (10%) of the twenty responding facilities provided additional information about new
8
employee training: one responding facility specified that “training is provided both in and out of the
facility,” and another indicated that behavioral health providers are “not trained enough” and are
“placed too soon on shift without a proper orientation.”
Transitioning to Decarceration
Facilities were asked about re-entry services provided for incarcerated individuals. Of the nineteen
facilities that responded, eighteen (94.7%, 18/19) responding facilities provide services that address
transition of behavioral health care for incarcerated individuals who will soon be released from
custody; one (5.3%, 1/19) facility does not. Respondents were asked to select all types of services
available for individuals re-entering the community. Sixteen (43.2%, 16/37) responding facilities
provide Mental Health Services, ten (27%, 10/37) provide Primary Care Services, nine (24.3%, 9/37)
provide SUD Services, one (2.7%, 1/37) provides none of these services, and one (2.7%, 1/37)
reported being “unsure” about provided services.
Responding facilities were asked to report the services or resources they connect individuals reentering the community to as a part of coordinated transition of care. Five main themes were
reported: outpatient services (24%; 14/59), pharmacologic intervention or medication management
(19%; 11/59), step-down programs (10%; 6/59), primary care providers (10%; 6/59), and self-help
programs (10%; 6/59). Facilities also reported providing aid with the following social services postrelease: public assistance (25%; 12/49), housing placement services (22%; 11/49), halfway house
(14%; 7/49), health insurance (12%; 6/49), employment training (10%; 5/49), self-care or
psychoeducation (6%; 3/49), education services (4%; 2/49), job placement services or job-seeking
training (4%; 2/49), and other—specified as “not sure” (2%; 1/49).
CONCLUSIONS
There are severe shortages of behavioral health professionals in correctional facilities. Eighty percent
of the 20 responding facilities do not have enough behavioral health staff to meet the needs of their
inmates. As noted in the findings section, there are 93 unfilled positions in the group we surveyed
with 17 of 20 facilities saying they have difficulty filling open positions. Barriers to recruitment
include: difficulty providing care in correctional facilities, administrative work and required effort, and
inadequate compensation. Even when those positions are filled, retention rates are low, with 14 of
20 facilities reporting they have trouble retaining competent staff. It is imperative that correctional
9
facilities have adequate behavioral health resources in order to reduce recidivism in the incarcerated
population.
One potential way to improve workforce retention is to encourage staff development, education, and
professional networking opportunities with other behavioral health providers as a way to combat high
turnover rates.12 Further, introducing behavioral health workers, such as psychiatry residents, to
correctional facilities during their clinical training may help generate practitioner interest in providing
behavioral health services to incarcerated populations.11 Increasing worker retention and minimizing
turnover in rural areas could be achieved through adequate rewards and compensation, including
recognition of professional accomplishments and promotion as careers progress.12
Behavioral health staff in correctional facilities often face challenges beyond their scope of practice.
Behaviors by inmates with unrecognized and untreated mental disorders disrupt the operation of the
prison and divert staff resources and time, impacting staff ability to operate in a safe and orderly
manner.8,13 Training for correctional staff must raise awareness of human rights; broaden
understanding, identification, and management of mental disorders; encourage mental health
promotion; and challenge stigmatizing attitudes regarding both mental health work and incarcerated
populations in order to properly prepare behavioral health providers for working in prison facilities.13
ACKNOWLEDGEMENTS
This work is funded by the Substance Abuse and Mental Health Service Administration (SAMHSA)
and the Health Resources & Services Administration (HRSA) through HRSA Cooperative Agreement
U81HP29300. This information or content and conclusions are those of the author and should not
be construed as the official position or policy of, nor should any endorsements be inferred by
SAMHSA, HRSA, U.S. Department of Health and Human Services, or the U.S. Government. We
acknowledge the participation of MHM Services, Inc. Responses provided by correctional facility
organizational representatives in the survey reflect the opinion of the respondent and not necessarily
those of the corrections department or MHM Services, Inc. The BHWRC acknowledges Karalyn
Kiessling, MPH for her research efforts in this study.
10
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Published 2013. Accessed June 13, 2018.
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Committee of the Red Cross. 2005.
http://www.euro.who.int/__data/assets/pdf_file/0007/98989/WHO_ICRC_InfoSht_MNH_Priso
ns.pdf?ua=1. Published 2005. Accessed July 31, 2018.
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